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Cold Shoulder Frills Dress (Rust), Dress - 1214 Alley
Cold Shoulder Frills Dress (Rust), Dress - 1214 Alley
Cold Shoulder Frills Dress (Rust), Dress - 1214 Alley
Cold Shoulder Frills Dress (Rust), Dress - 1214 Alley
Cold Shoulder Frills Dress (Rust), Dress - 1214 Alley
ELTWINE

Cold Shoulder Frills Dress (Rust)

$69.90 SGD

Size
  • Fit and Flare cut
  • Adjustable shoulder strap
  • Fully lined
  • Stretchable
  • Non-sheer 
  • Made of luxurious polyester blend fabric

 

Returns and Exchanges

You may return your purchase to us within 14 calendar days upon receiving your order.

All items should be returned in its Brand New condition (unwashed, unworn, tag intact etc). Items that do not fulfill the requirements will be rejected.

Your are strongly encouraged to mail your item back to us via a traceable shipping service. ELTWINE will strictly not be responsible for any lost mails.  

All returns and exchange are strictly by postage and will be required to go through inspection. We are unable to attend to meet up.

Shipping costs are non-refundable and  will be borne by customer except for defect or incorrect items.

Returns

Return item must be packed together with our return form in a parcel. Our warehouse will only recognise parcel attached with return form hence failure to comply is equivalent to an unidentified lost parcel.  

Returns are not allowed for sale item or orders made under promotional discount.

Store Credits

You will be issued with store credits equivalent to the purchase of the price of return item. Store credits will be valid for 6 months, strictly non-extendable and non-refundable.

Exchanges

We regret to inform that we do not accept exchange to other designs. Should the item you have purchased ran out of stocks in your desired size, we will proceed to issue you with store credits.

ELTWINE reserve the right to reject the return item(s) if any of the above criteria is unfulfilled. In such event, the returned parcel will be sent back to the customer, postage charge applicable.

Defective /  Incorrect items

We’re extremely sorry for sending you incorrect / defective item.

Please kindly drop us an email at hello@eltwine.com immediately (no more than 14 calendar days) with the below details:

  1. Order Number
  2. Name, product code, size and colour of the items
  3. Clear pictures of the incorrect / defective items

All defects will be examined by our customer service team base on your description and pictures provided. We will notify you of the outcome prior to our request for you to return the item back to us for a physical inspection.

ELTWINE reserves the rights to decline your items for exchange if the defects are not a manufacturing defect.

Please note that all measurements provided on site are approximated. They may vary +/- 0.3-0.8 inches difference. It will not be considered as a defect.

Sales and Promotions

All sales / promotional items are strictly non-exchangeable and non-refundable.




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